Website: when using the term ‘website’, it will always be referring to www.getysem.com.
Customer: consumer of Getysem products.
Consumer: any person who is buying garments to wear and tear it him/her self.
Professional: any person who is buying garments for the sake of his own business or profession.
VAT: Value-Added Tax is a tax assessed value added to the goods.
Order: the order placed by customer to Getysem for the purchase of products.
Transmission: the action or process of transmitting something. In this case; transmitting an order.
Only consumers, not professionals, are allowed to purchase. The resale of the products purchased on the website for any commercial or professional purpose whatsoever is prohibited.
Getysem reserves the right to cancel items from any kind of order that are sold out.
Getysem is a company incorporated under the Dutch law, with registered office at Dronenweg 73, 2411HB Bodegraven, The Netherlands. With VAT no. NL003198861B21, registered in the Business register of the Chamber of Commerce under number 77438817.
Getysem have made efforts to display the exact identical product colors on the website. Please be aware that the actual colors you see will depend on your monitor and/or other circumstances. We can and do not guarantee that your monitor’s display of any colour will be accurate.
Customers of Getysem are entitled to product conformity, meaning that all products offered for sale on the website, comply with the agreement and the expectations of customers of Getysem.
The customer is required to check the delivered product(s) in order to ascertain that the product(s) match the ordered and to check if the product(s) do not show any manufacturing defects or lack conformity.
If it happens to be that the product(s) do have any manufacturing defects or lack conformity, the customer shall be entitled to demand that the conformity of the product(s) shall be restored either by replacing the products or repairing the product(s) free of charge.
Getysem warrants a high quality standard of all products offered for sale on the website. Getysem creates a unique customer experience for Getysem Customers and Consumers. Feel of luxury on Getysem branded products is guaranteed.
Getysem warrants product authenticity of all products offered for sale on the website. All products will be delivered with an authentication certificate with unique product number.
All products offered for sale on the website can be viewed by clicking on the product, which will redirect you to the product page. The product page will indicate additional information about the garment, very clear photographic images, the price of the garment, the colors of the garment and the available sizes.
Getysem customers shall receive full control on their purchase behaviour. Therefore, Getysem has not put a limit on maximum units per product a Customer may purchase.
When agreeing on the correctly selected product, the product shall be placed in the ‘bag’.
Visit the ‘bag’ to view the selected product(s) and the total price of the order, inclusive shipping and taxes.
The customer is required to check all the product(s) selected in the ‘bag’ thoroughly to ensure that the correct product(s) are being ordered by the customer.
Prices applied to the products are those shown on the product page and those that are shown during the ‘bag’ procedure, at the transmission of the order to the supplier. All prices shall be deemed ‘Inclusive VAT”. This is shown during the checkout fase.
Getysem reserves the right to modify the prices of any offered products at any time and without notice.
Please be aware that none of our garments offered for sale on the website will ever be reduced in price.
METHOD OF PAYMENT AND RIGHT OF WITHDRAWAL
The payment shall be made by credit card or by the paypal system, which grants security, secrecy and security of the transactions.
The customer is informed that, on the same day in which the Customer place their order, Getysem, withdrawals the sum equally to the price of the placed order, in this way, the customer has certainty that withdrawals are not executed before execution of their order.
ACCOUNT AND SERVICE
In order to access certain features of Getysem you may be required to become a registered user and create an account. For the purpose of these Terms, a ‘registered user’ is a user who has registered an account on the website. The services are not intended for people under the age of eighteen. Users who have not reached the required age are kindly asked not to register or subscribe to any service of Getysem.
In registering an account on the website, you agree to provide true, accurate, current and complete information about yourself.
Getysem offers you the possibility of using the following account services: Account details, Address book, Purchase history, Payment methods and the log out service.
TRADEMARKS AND INTELLECTUAL PROPERTY RIGHTS
Getysem is a trademark protected brand. All the trademark rights, including website content and the products sold on the website are trademarks of the owners of the Getysem brand.
Reproduction of the Getysem trademark, and all cohesive marks such as illustrations, images and logos, in whole or in part, is strictly forbidden.
The owners of the Getysem brand have the exclusive right to make use of the trademarks in their ownership. Unauthorized use of the Getysem trade marks will be in conflict with violation of the law, which is forbidden. Therefore legal action will be taken against instances using the Getysem trademarks.
DISCLAIMERS ON CONTENT
All content included on the website is protected by national and international copyright and other intellectual property laws. You may not reproduce the content in any way without the consent of Getysem.
ORDER CONFIRMATION/ PROCESSING TIME
Customers will receive an email from email@example.com when your order has been confirmed. Purchased items will be shipped within 2 business days of the order. Once your item has been dispatched, you will receive an email with relevant tracking information.
All international orders may be subjected to sales tax, import duties and customs charges at the customer’s expense. Getysem is not able to declare low value on garments due to restrictions of the law. Therefore, Getysem is not responsible for paying additional VAT.
Getysem shall only ship to the address entered at the time the order was originally placed, this due to security reasons.
Getysem shall not process any order addressed to a post office box.
Orders made by one where the identity is not clear will not be processed.
Shipping costs shall always be indicated expressly when the customer is in check out fase.
If for some reason, the package can not be delivered to the given shipping address due to absent cooperation of the customer, such as wrong or incorrect delivery address or absent receiver, or if the customer refuses to collect the package, the package will be returned to Getysem. The expenses made by this cause, such as shipping costs and any duty and tax, will be deducted from the total of the order to be refunded.
Getysem uses the services of several different shipping companies. For shipping within Europe, Getysem uses the services of POSTNL. For shipping outside of Europe, Getysem uses the services of DHL. Based on the most convenient and fastest shipping time.
RETURNS AND EXCHANGES
All items offered for sale on the website can be returned (except for personalized products). Clients must return the garment(s) within 14 days of communicating their intentions to return the garment(s).
Do not return the garments without communicating these intentions with Getysem.
The garment(s) should be returned in their original, undamaged packaging and unused condition with the original receipt. Getysem has the right to refuse returned items if the requirements stated above are not fulfilled.
Getysem will provide every order with a return form with instructions, which must be filled in when returning an order.
Please be aware that, when returning the order, the postage costs won’t be refunded.
PERSONAL INFORMATION WE COLLECT
The personal information that Getysem collects is that provided to us when an order has been placed by a Customer, and those that we collect as you browse or to use the services offered by Getysem.
Getysem shall collect data about you, such as personal details like name and surname, shipping and billing addresses, IP address, timezone, information about your web browser and certain cookies that are installed on your device.
USE OF PERSONAL INFORMATION
All information that has been obtained by www.getysem.com will primarily be used to provide products and service to our customers. We use the order information that we collect generally to fulfill confirmed orders through the website. Additionally, we use your order information to communicate with you and find out your preferences for a personalized shopping experience.
We use the information you provide to register for an account, attend our events, receive newsletters, use certain other services, or participate in the WordPress open source project in any other way.
We will not sell or lease your personal information to third parties unless we have your permission or are required by law to do so.
As a customer from Getysem, you have the right to request a copy of the information we hold about you. You have the right to ask that your personal information be corrected, updated or deleted.
RETENTION OF PERSONAL INFORMATION.
Getysem will retain your personal information on our systems only for as long as we need to. We keep contact information (such as mailing list information) until a user unsubscribes or requests that we delete that information from our live systems. If you choose to unsubscribe from a mailing list, we may keep certain limited information about you so that we may honor your request.
Getysem will not delete personal data from logs or records necessary to the operation, development, or archives of the WordPress open source project.
Getysem shall maintain data for 3 years to better track and foster community growth, and then automatically delete non-essential data collected via registration. Names and email addresses will be retained indefinitely, to preserve our ability to respond to code of conduct reports.
Banking/financial data collected as part of a reimbursement request is deleted from the Getysem server 7 days after the request is marked paid. The reason for the 7-day retention period is to prevent organizers having to re-enter their banking details if a wire fails or if a payment was marked “Paid” in error. Invoices and receipts related to Getysem expenses are retained for 7 years after the close of the calendar year’s audit, by instruction of our financial consultants.
When deletion is requested or otherwise required, we will anonymize the data of data subjects and/or remove their information from publicly accessible sites if the deletion of data would break essential systems or damage the logs or records necessary to the operation, development, or archival records of the WordPress open source project.
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